Below is the English translation of the provided Dartshub Terms and Conditions:

Welcome to Dartshub (hereinafter referred to as “the Store” or “we”). The Store operates online sales of darts products and maintains a membership system. Please carefully read the following Terms and Conditions (hereinafter referred to as “these Terms”). By using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the website or make purchases.

1. General Terms

  • 1.1 These Terms apply to all customers shopping on online platforms (website), at the physical store, or joining the membership program.
  • 1.2 The Store reserves the right to amend these Terms at any time. Amendments take effect immediately upon posting on the website without further notice.

2. Product Information and Pricing

  • 2.1 We strive to ensure the accuracy of product information, prices, images, and descriptions. In case of errors, we reserve the right to correct, cancel orders, or issue refunds.
  • 2.2 Product images are for reference only; actual products may slightly vary, and the physical item shall prevail.

3. Online and Offline Shopping

  • 3.1 Customers may place orders online or shop in person at the physical store. Prices may vary depending on the sales channel or promotional activities.
  • 3.2 Online prices are in Hong Kong Dollars and may not necessarily match offline prices.
  • 3.3 Some products are exclusively available online or in-store.

4. Membership System

  • 4.1 Customers may register as Dartshub members on the website or at the physical store.
  • 4.2 Membership benefits include (but are not limited to):
    • Shopping discounts and exclusive offers
    • Points accumulation and redemption
    • Priority participation in events or pre-orders for new products
    • Synchronized promotions for both physical store and online shop
  • 4.3 Membership accounts are personal and non-transferable or shareable.
  • 4.4 The Store may terminate membership for violations of these Terms or abuse of benefits.
  • 4.5 Accounts inactive for 12 months (no purchases) may have their membership terminated or their tier/points reset.

5. Points System

  • 5.1 Earn 10 points for every HK$100 spent, redeemable for rewards or discounts.
  • 5.2 Points cannot be exchanged for cash and are valid for 12 months, after which they are automatically cleared.
  • 5.3 Points are non-transferable, non-sellable, and cannot be combined with other accounts.

6. Orders, Payment, and Delivery

  • 6.1 Orders are processed upon confirmation, and transactions are finalized upon successful payment.
  • 6.2 Accepted payment methods include credit cards, bank transfers, electronic payments, etc. (see checkout page for details).
  • 6.3 Delivery is limited to designated regions, with fees and times varying by location and courier.
  • 6.4 Customers are responsible for additional fees if delivery fails due to incorrect addresses or return of packages.

7. Return and Exchange Policy

  • 7.1 Quality issues can be reported for return or exchange within 7 days of receipt.
  • 7.2 Products must be unused, in original packaging, and accompanied by valid proof of purchase.
  • 7.3 Returns or exchanges are not accepted for:
    • Personal preference or mistaken purchases
    • Used or damaged products
    • Discounted or specific products

8. Privacy Policy

  • 8.1 Customer and member personal information is used solely for order processing, membership management, and marketing.
  • 8.2 We will not sell or provide data to third parties without consent, except as required by law or for service purposes.

9. Intellectual Property

  • 9.1 Website content may not be used, reproduced, or modified without authorization.

10. Limitation of Liability

  • 10.1 The Store is not legally liable for website errors, network interruptions, or third-party attacks.
  • 10.2 Customers are responsible for assessing the risks and suitability of product use.